One of the questions we are asked most often is; Do you provide warranties for your work? The answer is almost always yes.
When you’re looking for a repair shop to work on your vehicle, it is very important to find one that you trust, which includes them backing up their work. When an automotive shop decides to guarantee their work for a certain period of time, this means that they trust the quality of the parts and service they are providing. If they are willing to commit to this, that should place you one step closer to committing to them.
What is the difference between a warranty and a service guarantee?
Warranties typically apply to physical items such as parts. If a repair shop provides a warranty for the parts they are placing in your vehicle, that typically means that they are providing you with quality parts. Because most shops do not produce or manufacture their own parts, they are responsible for finding suppliers that they trust. When a shop offers warranties on their parts, this means that they have done sufficient research in finding a supplier that they trust.
Service guarantees are exactly what you might assume, they are guarantees on the service provided, regardless of the parts and materials used. In auto repair, service guarantees reference the work that automotive technicians do to repair your vehicle. Sometimes repairs are completed with little to no parts used, which means that the majority of the repair is in the hands of the technician. When a shop offers this type of guarantee that most often means that they trust the individuals who are completing the repairs on your vehicle.
With a few exceptions such as used parts, Midland Automotive provides Warranties and Service Guarantees on the majority of our repairs. We have done our research and found the top suppliers and our team of ASE Certified repair technicians are the best at what they do. If you have any questions about this or anything else related to your vehicle, please do not hesitate to call!